Meet The Team

Rhonda Ralph

Rhonda Ralph, RN, BS – Founder/President, Independent Insurance Agent

After relocating from Newfoundland, Canada Rhonda made Bangor, Maine her home in 1993. A Registered Nurse with a BS in Healthcare Administration and nearly 30 years of industry experience, Rhonda is a consummate, kind, and driven professional. During her 13 years directing a home health and hospice agency, she acquired extensive knowledge about Medicare insurance benefits.

Rhonda also accumulated valuable insights working 13 years teaching and consulting Home Health agencies around the country regarding data analysis and reporting software for home health care. She is dedicated to serving her clients and helping maneuver the complexities of Medicare Insurance. Rhonda, a passionate patient advocate, realized the confusion with navigating today’s complex healthcare system. That’s one reason why she chose to become a Medicare Insurance Specialist. She is committed to helping guide her clients through their Medicare Insurance needs.

In her spare time, Rhonda enjoys painting with acrylics, cooking, gardening, golfing, and spending time by the ocean with Blu, her Soft-coated

Wheaten Terrier.

Robin Bouchard

Business Operations Manager

Robin Bouchard serves as the Business Operations Manager and oversees all aspects of the company’s operations with a focus on serving customers. Born in the Bangor, Maine area, Robin has over 18 years of healthcare-related experience, including Human Resource Management, IT Education, Insurance Verification/Financial Counseling, Project Management and Credentialling. Prior to healthcare, Robin spent 9 years in the banking industry.

Robin looks forward to building strong working relationships with customers with the goal of exceeding our customer’s expectations.

In her free time, Robin enjoys cooking, and spending time with friends and family, especially her daughter Camryn and her two dogs, Mabel and Marley.

Robin Bouchard

Business Operations Manager

Robin looks forward to building strong working relationships with customers with the goal of exceeding our customer’s expectations.

In her free time, Robin enjoys cooking, and spending time with friends and family, especially her daughter Camryn and her two dogs, Mabel and Marley.

Darlene "Emy" Emerson

Darlene Emerson, MBA, RN – Independent Insurance Agent

A native to the State of Maine, Darlene comes with over three decades of experience in public service. She has held careers as a Social Worker, a Probation Officer and for the last 8 years, a Registered Nurse. She also holds a Master’s in Business Administration. These years of varied experience provide an exceptional base of knowledge to better understand
and meet the needs of clients.

Darlene is hardworking, compassionate, and kind. She works relentlessly to find the most appropriate plan for her clients and provides continued support and advocates through the often confusing and complex Medicare insurance process, beyond the initial enrollment period.

While not working Darlene enjoys painting, golf, gardening and spending times with friends and family, especially her grandchildren, Carter, Olivia, and Miles.

Blu

Our Mascot and Motivator

He provides love and puppy kisses to keep us going.

Blu

Our Mascot and Motivator

He provides love and puppy kisses to keep us going.